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Warranty Policy

  • This product comes with a warranty of 1 year from the date of invoice.
  • Any physical damage to the product shall be reported within 24 hours of receipt of the same to the customer care team through Email or on the phone.
  • In case the product is assembled or installed by the team of Impulsive Lane, any damage to the product shall be reported within 24 hours of its assembly or installation to the customer care team through Email or on phone.
  • Warranty services will be provided within 1 month from the date of intimation through Email or on phone.
  • Warranty does not provide for replacement of product.
  • Warranty would not be provided in case the user does not follow care instructions as provided by Impulsive Lane.
  • Warranty would not be provided in case any modification or alteration is done to the product.
  • Any defective part would be replaced free of cost under warranty.
  • Warranty does not apply in case the product is damaged or broken. Any damage or defect arising out of natural wear and tear, improper handling, improper maintenance or any other kind of negligence in use will not be covered under warranty.
  • Any kind of cut on the fabric, mesh, leather, foam or leatherette are not covered under warranty. No warranty applies on any fabric, mesh, leather, foam or leatherette.
  • Warranty would not be applicable in case of improper storage, assembly or installation of product.
  • Warranty shall not be provided in case of damage or defect arising out of shifting of product.
  • Impulsive Lane reserves right to reject any warranty claim if it is found that the product was used beyond it’s intended use and that the defect has come up because of that.
  • Warranty services will be provided at the delivery address as mentioned in invoice.
  • In case the warranty services could not be provided at the delivery address, the product shall be taken to service centre. Cost of transit in such a case would be borne by the service provider.
  • Decision of Impulsive Lane shall be final with regards to nature of defect and the applicability of warranty services.

 
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